Wednesday, January 19, 2011

Publix Coupon Policy

The Krazy Coupon Lady emailed Publix and asked for their coupon and this is the response we got.  Remember, in addition to this you can use 1 manufacturer coupon and 1 store coupon on an item. Also, Publix stores accept competitor coupons, which is largely left up to the discretion of the individual stores. Also, Publix (except in Florida) double coupons up to $0.50 in value.
Thank you for taking the time to contact our corporate office about our coupon policy.
Because the stipulations by manufacturers can be different, it is difficult to have a policy that covers all situations.  Our basic policy is to adhere to the stipulations printed on all coupons.
We do accept coupons printed from the Internet.  Our goal is to accept coupons unless there is a legal compliance issue.  If you have a question about a particular coupon, I would suggest checking with the Store Manager or Customer Service Manager at the store where you will be shopping.
We sincerely thank you for shopping at Publix.  We know you have a choice when it comes to selecting a supermarket, and we appreciate your having chosen Publix.  I hope you will continue to find shopping at Publix a pleasure.
Again, thank you for taking the time to contact us.  If we can be of any further assistance regarding this matter, please either call our Consumer Relations toll-free number at 1-800-242-1227, write us at the Publix Super Markets Corporate Office, PO Box 407, Lakeland, FL 33802, ATTN: Consumer Relations, or contact us at our website, publix.com and mention your reference number, # 655329.
Sincerely,
Leslie Spencer

Tuesday, February 2, 2010

Dollar General - Coupon Policy

Coupon Policy:

Dollar General is pleased to accept manufacturer coupons at any of our more than 8,100 stores. If you have five coupons for five products, you may use them in one transaction unless the coupon states otherwise. If the coupon states that it is good for any product, you may use the coupon for any product even if it is not pictured, unless the coupon states otherwise.
 
You may use a Dollar General coupon along with a Manufacturer’s coupon for the same item, as long as neither coupon states otherwise. 

Unfortunately, due to fraudulent attempts, we are unable to accept internet coupons, unless they were e-mailed to you directly from Dollar General. To sign up for Dollar General promotional discounts and offers, please visit www.dollargeneral.com and click on the "Sign up for E-mails" link in the upper right corner of the page. You may also find our current advertisements on their website

Sunday, January 31, 2010

ATTN: Couponers, you are not stealing... read on

Thank you to Brandy @ ipreferpublix.blogspot.com for allowing me to repost this! 

One of the things that bugs me the most about being a couponer is that people (and by people I mean, cashiers, managers, other customers) think I am getting away with something, ripping off the store, cheating the system, some even say I am stealing. And it makes me furious.

This attitude comes from a lack of knowledge about how coupons work. If you're here reading my blog, you probably know how coupons work. Here's a quick reminder for all of us...

Manufacturer's coupons: When the stores submit these to the clearinghouse, they are reimbursed FULL FACE VALUE plus $.08 per coupon. So the store makes MORE money by accepting your coupon than by the average shopper handing over cash/credit.
*If a coupon is difficult to read/scan at the fault of the manufacturer/design, the store can charge the manufacturer even more for the handling of these q's.
*Most Clearinghouses are huge conveyor belts that scan coupons to tally the reimbursement value, so that cashier that agrees to "give it to you for free, shouldn't that be enough?" by marking your $1 coupon down to $.75? Just made $.25 for the store. That huge scanner doesn't pay a single inkling to that little $.75 the cashier wrote on your coupon.
*Stores even get reimbursed postage for the cost of shipping the coupons to the clearinghouse.

Doubling/Tripling coupons: A gimmick to get you in the door. The store eats the cost of doubles/triples. They consider it worthwhile if it causes you to shop there rather than at... Wal-Mart.

Competitor Coupons: This is truly a loss for a store. There is no reimbursement value for competitor coupons. Like doubling/tripling, accepting competitor coupons is a gimmick to get you in the doors to buy all your other items at their store rather than the competitor. Stores that accept competitor coupons are using a brilliant marketing strategy. They are counting on you wanting to buy all your items in one place, and hoping that if you have a competitor's coupon that you can use at their store, you'll stick around for the other things as well.

Store Coupons: Store coupons are a little tricky to define. Let's take Publix as an example. Regular Publix shoppers will notice that those Advantage Buy Flyers have coupons and sales that rotate on a regular basis. One that appears often is the $6/2 Sundown Vitamins coupon. The CEO of Publix may be a nice guy, but he's not browsing the local store looking for things to give away. I promise. :) What happens is, some head honcho at Sundown gets together with some head honcho at Publix and they strike a deal. The value could be based on number of coupons redeemed, or number of stores that run the sale. Specifically for Publix, the most recent numbers show that Publix is getting reimbursed approximately 75-80% of the Store coupons' face value. So don't let anyone say to you "Publix doesn't get reimbursed for these" "We can't give it to you for free" "We can't pay you to take it". Because that shows lack of knowledge of how these q's work.

BOGO deals (Publix): You may not be aware of this, but like the store coupons, sales like the Mega sales at Kroger and BOGO sales at Publix are also marketing ploys that are reimbursed by the manufacturer! If Publix is selling Scrubbing Bubbles BOGO at $3.99/ea, that means, you, the consumer, will pay half price for the item, or $2.00. At the end of the sale, Publix tells Johnson and Johnson, hey, we sold 100 bottles of Scrubbing Bubbles, costing us $199, now pony up. And Johnson and Johnson PAYS Publix for running the special and promoting the product. It is another form of advertising. Most recent numbers show that BOGO sales at Publix are reimbursed at approximately 70-80%.

ETA: It occurred to me I failed to mention rainchecks. Rainchecks are another loss for a store. The store is reimbursed the difference of the sale to the store, but if a raincheck is issued, the store is the one to eat the cost when you do use the raincheck. The manufacturer will cover the "deal" for the week the item is on sale, but the store is responsible for keeping the items in stock. If a store has to issue a raincheck, then the amount of discount given is lost since it is beyond the sale week. This is a reason you will have limits enforced on rainchecks.

It makes me crazy that people have this mindset that people who use coupons are abusing the system. I hate that. As long as you are an honest couponer, using legit coupons and following the store rules, then you are doing no such thing. Abuse comes from illegal photocopies, stacking two manufacturer coupons on one item, and so forth. That is true abuse of the system. Most of us? We are just honest people looking for a good deal.

And in the end? The store wins. The store wins BIG by catering to couponers. Let me show you what I mean. . .

When I shop at Publix, I use the trick of buying multiple moneymakers to build up overage to afford the items I need. This helps reduce my out of pocket expense. Do I need 10 bottles of Aleve? 8 Rolls of J&J gauze? 10 boxes of Phazyme? Not right at the moment, and I certainly wouldn't walk into Publix and pay for all of that with cash. So Publix makes a higher profit by selling to me than the average person who runs in for a few things.

My most recent shopping trip:

For Items I use regularly that I stockpiled or needed (eggs, Morningstar, fruit, etc)
Total Cost: $125.61
Total store coupons: $5
Total Mq's: $64.15
(Quantity of mq's presented: 51: $4.08 handling fees)
Total doubles: $4.50
Total BOGO: $60.49

For Moneymakers:
Total cost: $108.96
Total store coupons: $103
Total Mq's: $82
(Quantity of mq's presented: 41: $3.28 handling fees)

For this scenario, we'll go with an 80% return on BOGOs and store q's.
So, for this trip, after reimbursement, the store will have received approximately $288.50, losing $38.20 in store coupons, doubles and BOGOs.

BUT If I wasn't a couponer, and only bought the items I needed/wanted, and we're assuming I am still stockpiling... The store would have made $120.62, losing $17.60 in store coupons, BOGOs and doubles.

When I shopped, I cost them $20.60, but I brought in an additional $167.88.

Now. Which stores was it that wanted to turn away the couponers????


*Disclaimer: I worked as a budget/price analyst for four years for a Publishing company, saving my company more than $1.5 million in residual effects in a single year, so I am pretty darn good with numbers.

Wednesday, January 6, 2010

Spotting Coupon Fraud

There are lots of coupons out on the internet that aren’t “good” coupons.  There are also lots of ways to misuse a coupon.
Here are a few rules to help you stay on the right path in couponing:
  • Always follow the words on the coupon.  If it says it is for a 6oz box, then buy the size indicated.  While it might work for another size or even product that is fraudulent use of the coupon.
  • Don’t intentionally use expired coupons.  If your store has said that it is okay, you should still ask before using one on every trip.  Most stores DO NOT allow any.
  • You should never make a copy, scan, or fax of a printable coupon in any way.  There are lots of security features built into these coupons.  While they may scan in the grocery store - the store will never get reimbursed for them.
coupons_security_features_largerTo put this into lay person terms:
  1. The unique 2-D barcode on the upper left is a different number for every coupon you print, even for a second print of the same coupon.
  2. The dotted line around the entire coupon is really text.  It has your user id, the date and time and coupon offer information printed - repeating at least 35 times around the coupon.  This is also printed at the bottom of the expiration date box.
  3. The long barcode at the bottom also has a portion of the unique 2-D barcode number in it.  These barcodes are much more specific and very soon will be the barcode that is scanned in all stores!
Coupons sent via email
There are many coupons that are passed around in emails that are for FREE products.  These all fall into the “too good to be true category”.  Most of these have been scanned from a coupon that someone received from a manufacturer directly.  Don’t get mad at the person that sent it to you, they have been passed around for years.  Manufacturers rarely if ever release printable coupons for free products.  If they do it is not often through a .pdf coupon.
To see a full list of coupons that are fraudulent go here.  You’ll also notice many of these have rewards offered for catching the original person that created the coupon!
What are the consquences of Coupon Fraud?
  • The cost of coupon “misredemption” to manufacturers annually is estimated to be over 300 million dollars.  It does get passed on to you in the end.
  • Coupon Fraud is prosecuted.  Meet the CIC, they prosecute coupon fraud and boast about having never lost a case since 1986.
    The penalties they have seen:
    Longest prison sentence: 17 years
    Highest financial penalty: $5 million
    Prison sentences of three to five years are not uncommon.
    Financial penalties generally vary, but have often been in excess of $200,000.

Sunday, November 22, 2009

Coupon Organization 101:

Disclaimer: I should not be giving advice on this subject. I didn’t think any of this up on my own. But amazing how it is working for me, hopefully it will work for you too!

I started off by clipping all the coupons I thought I could possibly use, then passing on my stack of slashed up papers to a friend who would pick through and pass them on again. Then I realized I was missing deals left and right!

Solution: Quit clipping. KISS (Keep It Simple, Stupid) Save the inserts and file them.

Using the coupon database seemed confusing. And if you are going into it blindly, then it is. If you know what you need then you search for that item. It tells you were the coupon is: Description, Value, Expires, Source (where to find it – Smart Source, PG, Red Plum) and then a few other irrelevant things.  

Or you can cheat. Iheartpublix.com, Ipreferpublix.blogspot.com, Amyinorlando.blogspot.com, CouponingtoDisney.blogspot.com or of course BEADANDELION.BLOGSPOT.COM all of us post the weekly deals. And all except the iheartpublix will post other stores as well so you don’t even have to do your own coupon matching!

Mid-week and you realize you need some stuff that is not listed as a sale or B1G1 but you need to get some things to bake cookies (my example for today… baby is making me crave chocolate like mad!) I can’t remember the brands of chocolate chips, but I typed that in the description at the coupon database and a few things showed up, I found the Smart Source (SS) insert it listed for Nestle toll house chips. Then found cheaper chips once I got there. Oh well.

One more thing…. So you aren’t shuffling through 8-20 sets of SSs, when you collect them, separate them and make a jumbo SS, THEN file it away. That way you can clip 8 of them at a time. I stick to 8, an even number at least! You want to make sure to cover every item in the B1G1 sales, 1 coupon per item = 2 for each B1G1.

Here are a few other ways of doing coupons:

But what about those already clipped, printed or the peelies I have or coupons that came in the mail? Ohhhhh I still have a coupon file. It was the Bible I carried into each grocery store. It helped if I thought of something at the spur of the moment or saw a good deal on something I could use. However I am struggling to learn to live off a list… hopefully that huge file box will start to dwindle. It’s heavy!

Saturday, October 17, 2009

Working the RRs at Walgreens

Here are some basic rules for working Walgreens

Walgreens "deals" are Register Rewards. When you buy an item that produces a Register Reward you may use that Register Reward (rr) on a future purchase (transaction).

The secreat to learning Walgreens is understanding the following basic rules:

1) Limits. Most Register Rewards deals are "Limit one per transaction". You cannot buy two deals and have it print two rr's. You will need to split up your purchases in order to receive more than one RR.

2) RR's are actually Manufacturer coupons. Basic rule of couponing is that you may only use ONE MANUFACTURER COUPON per item. Since a RR is a manufacturer coupon, you need another item for this coupon to "attach to". Hereout referred to as "fillers". Any time you see "filler" it means buy the cheapest thing in the store you can find that does not require a manufacturer coupon. (Walgreens coupons do not count as manufacturer coupons, they are something different).

3) You cannot purchase an item with the same rr that just printed for that item. (Well, you can, but it will not produce another rr). This often also applies for manufacturers as well.

Knowing these basic rules will get you far in the ways of Walgreens.

Here's how to get the FARR (Free after Regsiter Reward) items for as little as possible, plus a few other things.

If you do jump in with both feet doing multiple transactions, just tell the cashier you have a few different transactions. . . if you feel the old stink-eye from the cashier, smile, be nice and if someone gets in line behind you, hop out and go to the end to do another transaction.

oh, and ALWAYS check out at the cosmetics counter. Less line.